If your item arrives damaged or defective, please notify us within 15 days of delivery. We may request photos of the damage or for the item to be returned. You can initiate a return by logging into your account and requesting it through the My Account section.

Returning items is straightforward and varies based on their delivery method. Most items can be returned within 60 days of delivery. To start a return, visit the Orders section of My Account.

To track your order, log into your account and go to the Orders section. You can also contact us during business hours or use our chat feature to inquire about your order.

Yes, you can return items within 60 days if you are unsatisfied with your purchase. Regular stock items under $5000 do not incur restocking fees, but special order items may have up to a 30% restocking fee.

Our return policy allows for returns within 60 days with no restocking fee for regular stock items under $5000. Special order items may be subject to a restocking fee of up to 30%. Please see specific details for each item.

For quick ship products, we ship the same day if ordered before the 1pm cut-off time. Shipping dates for products fulfilled by suppliers or special orders are listed on each item's page. Check each product for specific details.

Our customer care team is available Monday through Friday from 8am to 5pm PST. You can also reach us after hours using the chat feature to open tickets, and we will respond promptly.